Privacy Policy

Last Updated: November 2025
Company Name: Arch Craft Roofers
Address: 650 Crandon Blvd, Key Biscayne, FL 33149
Email: info@archcraftroofers.com
Phone: (954) 324-2201

At Arch Craft Roofers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our roofing services.

By accessing our website or engaging our services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect personal and non-personal information in the following ways:

A. Information You Provide Directly

When you contact us through our website, phone, or email, we may collect:

  • Name

  • Email address

  • Phone number

  • Property address

  • Project details or service inquiries

  • Any other information you choose to share with us

B. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address

  • Browser type and version

  • Device type (desktop, tablet, mobile)

  • Pages visited and time spent on each page

  • Referring website or search query

This information helps us improve our website experience and understand how visitors interact with our content.


2. How We Use Your Information

We use your information for the following purposes:

  • To respond to inquiries, service requests, or quote submissions

  • To schedule inspections, consultations, or roofing services

  • To provide updates or communication related to your project

  • To improve website performance and user experience

  • To send occasional promotional or service-related emails (with your consent)

  • To comply with legal obligations or resolve disputes

We will never sell, rent, or trade your personal information to third parties for marketing purposes.


3. Sharing of Information

We may share your information only in the following cases:

  • With Service Providers: Trusted contractors or partners who assist in performing roofing work, payment processing, or communication. These parties are bound by confidentiality agreements.

  • For Legal Reasons: If required by law, court order, or government request.

  • For Business Operations: In the event of a company sale, merger, or restructuring, your information may be transferred as part of the business assets.

We do not sell or distribute personal data to outside marketers or unrelated third parties.


4. Data Security

We take data security seriously. Arch Craft Roofers uses industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

These measures include:

  • Secure data storage and password protection

  • Limited access to personal data by authorized employees only

  • Secure website hosting (SSL encryption)

While we take every precaution, no system is completely immune to risk. By using our website, you acknowledge that data transmission over the internet carries inherent security risks.


5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies are small text files stored on your device to:

  • Remember user preferences

  • Improve website functionality and load times

  • Analyze traffic patterns and user behavior

You can disable cookies in your browser settings; however, doing so may affect website functionality.


6. Links to Other Websites

Our website may contain links to external sites, such as product manufacturers or partner pages. Please note that we are not responsible for the privacy practices or content of these third-party websites.

We encourage you to review the privacy policies of any site you visit through external links.


7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy — typically for the duration of your roofing project and any warranty period that follows.

Afterward, data may be securely archived or deleted in accordance with applicable laws and our internal data retention policy.


8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the data we hold about you.

  • Correction: Request corrections to inaccurate or outdated information.

  • Deletion: Request that we delete your personal data when it is no longer needed.

  • Opt-Out: Unsubscribe from promotional emails or marketing communications at any time.

To exercise any of these rights, please contact us at info@archcraftroofers.com. We will respond within a reasonable timeframe.


9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from minors. If we become aware that a child’s data has been collected, we will delete it promptly.


10. Communication and Marketing

By submitting your contact information on our website, you consent to receive communications from Arch Craft Roofers related to your inquiry or project.

You may also choose to receive occasional promotional updates or seasonal roofing tips. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.


11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Last Updated” date.

Continued use of our website or services after such changes constitutes acceptance of the updated policy.


12. Your Consent

By using our website or providing your personal information, you consent to the collection, use, and storage of your data as described in this Privacy Policy.


13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Arch Craft Roofers
📍 650 Crandon Blvd, Key Biscayne, FL 33149
📧 info@archcraftroofers.com
📞 (954) 324-2201